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Customer Experience is Top Job

Healthcare furniture manufacturer Shackletons have expanded their customer service department by appointing Adam Critchley as a lead Project Manager.

Using his previous career in IT systems management, Adam will be responsible for the smooth running of the company’s large customer contracts ensuring that delivery and installation expectations are met.

Adam says: “I’m really pleased to be joining Shackletons and look forward to working on fresh challenges within this rapidly expanding company.” Jason Bloom, National Sales Manager says: “Meeting the expectations of our customer requirements is paramount. We’re looking forward to working with Adam to further our service excellence and first class customer experience.”

The Shackletons service doesn’t just provide an exceptional product, quick turnaround, and responsive customer service; it also provides choice and expert guidance to ensure comfort, mobility, safety, freedom and enjoyment is provided without compromise for any residential or nursing care environment.

Creating comfort for over 50 years Shackletons are the UK’s leading design and manufacturer of specialist contract furniture for the healthcare sector.

Customer Experience is Top Job

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